During this time, we are experiencing longer than normal shipping times. Our normal shipping is 14-18 business days. We are now experiencing 20-30 day waiting. We appreciate your patience during this hectic time. Purchases from Mac-a-Doodle's Can be exchanged for store credit. You will have to send your item(s) back at your cost, once we receive a tracking number, we will give you a special code for store credit. Your items must not be worn and tags attached in order for you to receive store credit. We Thank you for your business.